FREQUENTLY ASKED QUESTIONS


FAQs

  • We understand that plans may change, and our cancellation policy is designed to accommodate potential changes while maintaining fairness for both parties. Please view your booking details for cancellation specifics. 

  • To abide with our local community, our neighbors, and our building partners - smoking is strictly prohibited in Alta Estates properties.

  • We would like to remind our guests that Alta Estates properties strictly prohibit the hosting of events. Small gatherings with family and friends are permissible, provided that noise levels are kept at a minimum so as to not cause disturbance to our neighbors. We appreciate your cooperation in ensuring a peaceful and comfortable environment for all residents of the community.

  • We keep our rentals fully stocked with all the necessary amenities, from linens and toiletries to kitchen essentials, ensuring a comfortable stay for every guest.

FAQs


Didn’t find the answer to your question?